FAQ

Frequently Asked Questions

For our customers, the sections below set out frequently asked shopping questions. This guidance applies to gocontigoorchid.shop. For help with this page, contact gegevay062@gmail.com.

How we handle returns and exchanges
This returns and exchanges section covers orders and visits through this website. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Details about shipping cost
This shipping cost section covers orders and visits through this website. Do you offer free shipping?
Yes. Standard delivery within the United States is free. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Details about refund timing
The following refund timing guidance applies to purchases from our store. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering products
For customers using this website, this section explains products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Details about return shipping
For purchases made through this website, our store applies the following guidance on return shipping. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

What customers should know about contact options
For purchases made through this website, our store applies the following guidance on contact options. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering shipping cost
This shipping cost section covers orders and visits through this website. How can I contact you?
Email gegevay062@gmail.com, call 913-592-1340, or write to 136 Tinkham St, New Bedford, Massachusetts, 02746, United States. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

How we handle products
For purchases made through this website, our store applies the following guidance on products. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering payment methods
Customers can rely on the following guidance from our store about payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering tracking
The following tracking guidance applies to purchases from our store. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Details about delivery timing
For customers using this website, this section explains delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Merchant Details
Business name: gocontigo
Store name: gocontigo
Email: gegevay062@gmail.com
Phone: 913-592-1340
Physical address: 136 Tinkham St, New Bedford, Massachusetts, 02746, United States