Refund

Refund Policy

For our customers, the sections below set out returns, exchanges, and refunds. This guidance applies to gocontigoorchid.shop. For help with this page, contact gegevay062@gmail.com.

Information covering refund timing
For customers using this website, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Details about support
The following support guidance applies to purchases from our store. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering starting a request
We publish this starting a request guidance for customers using this website. When requesting a return or exchange, contact us at gegevay062@gmail.com before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering condition of returns
Customers can rely on the following guidance from our store about condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

What customers should know about eligibility
For purchases made through this website, our store applies the following guidance on eligibility. For return or exchange assistance, contact gegevay062@gmail.com or 913-592-1340. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering eligibility
This eligibility section covers orders and visits through this website. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering order problems
This order problems section covers orders and visits through this website. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Information covering exceptions
We publish this exceptions guidance for customers using this website. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. This section applies specifically to gocontigoorchid.shop. Questions about this section may be sent to gegevay062@gmail.com.

Merchant Details
Business name: gocontigo
Store name: gocontigo
Email: gegevay062@gmail.com
Phone: 913-592-1340
Physical address: 136 Tinkham St, New Bedford, Massachusetts, 02746, United States